Quick answers about how we work. If your question isn’t here, contact us.
Getting Started
What services do you provide?
Hands-on professional organizing, decluttering, downsizing, residential and commercial packing and unpacking, home and estate clean-out coordination, light home staging, light interior styling and home refresh, and ongoing maintenance memberships. See all services.
Do you do the work, or just give advice?
We do the work. Our team sorts, organizes, packs, unpacks, labels and prepares donations alongside you.
Do I need to clean or organize before you arrive?
No. Show us the space as it is. There’s no judgment.
Do I need to know which service to book?
No. Tell us what feels difficult and we’ll recommend where to start.
Consultations and Pricing
Is the in-home consultation required?
Yes. Every new client starts with a one-hour, $75 in-home consultation. We assess your project, discuss your goals and recommend the right package. The fee is credited toward your booked organizing session.
When do I pay for the consultation?
Once we agree on a date, we send a $75 invoice. Your consultation is confirmed after the invoice is paid.
How do I reserve my organizing session?
Full payment for your package is required to reserve a session date. You can pay at the consultation or later when you’re ready. There’s no obligation to book on the day of your consultation, but no date is held until payment is received.
What’s the difference between Essential and Signature?
Essential includes one professional organizer. Signature includes two organizers working together, so more gets done in every session, plus priority scheduling, donation and trash coordination, personalized guidance from your Lead Organizer and a complimentary two-hour VIP Reset Visit within four weeks of your project to fine-tune your new systems.
How much do sessions cost?
See our pricing page for Essential and Signature packages. Some services are quoted individually.
Are products and supplies included?
No. Storage bins, organizing products, packing materials and outside provider fees are separate from our package prices. We may bring basic supplies for sorting and preparing donations, and we’ll discuss anything else before the project begins.
Organizing and Decluttering
How long does an organizing project take?
Every project is different. Time depends on the size of the space, the amount of belongings, the decisions involved and the number of organizers working. We can’t promise a room will always be done in a set number of hours, but we’ll give you a realistic plan at your consultation.
Will I have to get rid of my belongings?
No. You decide what stays and what goes.
Should I buy storage products first?
No. We look at what you already have first, then make personalized recommendations.
Can you help me stay organized afterward?
Yes. We offer monthly, every-other-month and annual maintenance memberships. Each maintenance visit is three hours with one professional organizer. Contact us for details and rates.
Downsizing and Moving
Can you help seniors and families with years of belongings?
Yes. We help older adults and families work through years of belongings at a comfortable pace, whether they’re staying home or moving to a smaller home or senior living residence. See downsizing.
Do you move furniture or transport belongings?
We are not a moving company and don’t move heavy furniture or transport household belongings. Your mover handles transportation. We may make smaller, car-sized donation drop-offs when appropriate.
Do you help businesses move?
Yes. We pack, unpack and organize offices and businesses. See packing and move support.
Donations and Clean-Outs
Can you help with donations?
Yes. We sort and prepare donations, and may handle small car-sized drop-offs when appropriate.
Do you handle estate sales or junk removal?
We coordinate with estate sale companies, which handle valuations and sales, and junk removal companies, which handle larger removals and disposal. We do the sorting and organizing. See clean-out coordination.
Staging and Cleaning
Do you provide furniture for staging?
No. We provide light staging for occupied homes using existing furniture and décor, sometimes with small accessories. We don’t furnish vacant homes.
Are you a cleaning company?
No. We may do light cleaning in the areas we’re organizing, but we don’t offer housekeeping or deep cleaning.
Service Area
Where do you work?
We’re based in Marshfield and serve Duxbury, Kingston, Plymouth, Hanover, Norwell, Hingham, Cohasset, Rockland, Weymouth, Quincy and surrounding South Shore communities, plus Boston, Brookline, Jamaica Plain, Roslindale, West Roxbury and Dedham, subject to scheduling and project needs.
What if my town isn’t listed?
Contact us with your location and we’ll let you know.
